Privacy Policy
Sama Home Privacy Policy
This policy describes how Sama Home collects and uses your personal information when you visit our website, use our services, purchase products from Sama Home, or otherwise interact with us. In this policy, "you" and "your information" refers to the user who uses the services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this policy.
Please read this policy carefully.
By using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree to this policy, please do not use or access any of the services.
This policy describes how Sama Home collects and uses your personal information when you visit our website, use our services, purchase products from Sama Home, or otherwise interact with us. In this policy, "you" and "your information" refers to the user who uses the services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this policy.
Please read this policy carefully.
By using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree to this policy, please do not use or access any of the services.
Changes to the Privacy Policy
We may update this policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will publish the revised policy on the website, update the date, and take any other actions required by law.
We may update this policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will publish the revised policy on the website, update the date, and take any other actions required by law.
How We Collect and Use Your Personal Information
To provide the services, we collect personal information about you from a variety of sources during the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to contact you, provide services, comply with any applicable legal obligations, enforce any applicable terms of service, protect or defend the services, our rights, and the rights of our users or others.
To provide the services, we collect personal information about you from a variety of sources during the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to contact you, provide services, comply with any applicable legal obligations, enforce any applicable terms of service, protect or defend the services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or is capable of being associated with you. The following sections describe the categories and types of personal information we collect.
Information We Collect Directly from You
The information you provide directly to us through our services may include:
\n- Basic contact details including your name, address, phone number, and email address.
\n- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
\n- Account information including your username, password, and security questions.
\n- Shopping information including items you browse, add to your cart, or add to your wishlist.
\n- Customer support information including the information you choose to include when communicating with us, such as when sending a message through the services.
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Some features of the services may require you to provide certain information directly about yourself. You may choose not to provide this information, but it may prevent you from using or accessing those features.
Information We Collect Through Cookies
We also collect certain information automatically about your interaction with the services ("Usage Data"). To do this, we may use cookies and similar tools ("Cookies"). Usage Data may include information about how you access and use our website and account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the services.
Information We Collect from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
\n- Shipping and delivery companies.
\n- Companies that support our website and services, such as ZID.sa.
\n- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or the third parties we work with may collect certain information automatically using online internet tracking technologies such as pixels, web development tools, third-party libraries, and Cookies.
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Any information we obtain from third parties will be treated in accordance with this policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. For more information, see the section below, Third Party Sites and Links.
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or is capable of being associated with you. The following sections describe the categories and types of personal information we collect.
Information We Collect Directly from You
The information you provide directly to us through our services may include:
- \n
- Basic contact details including your name, address, phone number, and email address. \n
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number. \n
- Account information including your username, password, and security questions. \n
- Shopping information including items you browse, add to your cart, or add to your wishlist. \n
- Customer support information including the information you choose to include when communicating with us, such as when sending a message through the services. \n
Some features of the services may require you to provide certain information directly about yourself. You may choose not to provide this information, but it may prevent you from using or accessing those features.
Information We Collect Through Cookies
We also collect certain information automatically about your interaction with the services ("Usage Data"). To do this, we may use cookies and similar tools ("Cookies"). Usage Data may include information about how you access and use our website and account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the services.
Information We Collect from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- \n
- Shipping and delivery companies. \n
- Companies that support our website and services, such as ZID.sa. \n
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or the third parties we work with may collect certain information automatically using online internet tracking technologies such as pixels, web development tools, third-party libraries, and Cookies. \n
Any information we obtain from third parties will be treated in accordance with this policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third party. For more information, see the section below, Third Party Sites and Links.
How We Use Your Personal Information
\n- Providing products and services: We use your personal information to provide the services to you for the purpose of performing our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, refunds, or other transactions, creating and maintaining your account generally, arranging shipping, facilitating any return or exchange, and enabling you to post reviews.
\n- Marketing and advertising: We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional emails, text messages, or postal mail, and displaying advertisements for products or services. This may also include personalized ads based on your interests and needs. If you do not want to receive marketing messages from us, you can unsubscribe at any time.
\n- Customer support and communication: We use your personal information to respond to your inquiries, provide customer support, resolve problems you may have with the services, and communicate with you generally.
- Service improvement and analysis: We use your personal information to analyze how you use the services, improve their performance and features, understand user preferences and interests, develop new products, target advertising and offers, and measure the effectiveness of marketing and advertising campaigns.
- Compliance and legal matters: We use your personal information to comply with applicable laws and regulations, enforce any legal agreements with you, and protect the legal rights and property of the website, third parties, and other users.
- Security and fraud prevention: We use your personal information to protect the security and safety of the services and users, verify your identity, and prevent, detect, and combat fraud and unauthorized use.
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- Providing products and services: We use your personal information to provide the services to you for the purpose of performing our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, refunds, or other transactions, creating and maintaining your account generally, arranging shipping, facilitating any return or exchange, and enabling you to post reviews. \n
- Marketing and advertising: We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional emails, text messages, or postal mail, and displaying advertisements for products or services. This may also include personalized ads based on your interests and needs. If you do not want to receive marketing messages from us, you can unsubscribe at any time. \n
- Customer support and communication: We use your personal information to respond to your inquiries, provide customer support, resolve problems you may have with the services, and communicate with you generally.
- Service improvement and analysis: We use your personal information to analyze how you use the services, improve their performance and features, understand user preferences and interests, develop new products, target advertising and offers, and measure the effectiveness of marketing and advertising campaigns.
- Compliance and legal matters: We use your personal information to comply with applicable laws and regulations, enforce any legal agreements with you, and protect the legal rights and property of the website, third parties, and other users.
- Security and fraud prevention: We use your personal information to protect the security and safety of the services and users, verify your identity, and prevent, detect, and combat fraud and unauthorized use.